360 Degree Feedback

360 Degree Feedback is a system that allows co-workers to comment on an individual's performance. It is referred to as 360 Degree as people are selected from various levels of the organisation and from various departments to provide the feedback.

360 Degree Feedback in the UK is a relatively new approach which can cause unease the first time it is tried. There are a variety of systems available some requiring written comments as part of the feedback. The problem with written comments is it is not possible to analyse the comments and present the result in an anonymous manner. Some people when asked to write feedback comments produce bland statements as they do not want to cause offence and, in these "politically correct" times, are warry about minorities and perceived bias.

We use a tick list approach for feedback using a large variety of representative words. The inputs are then analysed for trends and a summary report is produced which is completely anonymous.

180 Degree Feedback is used when subordinates provide feedback for their supervisor or leader. It is possible to have both 180 degree and 360 degree feedback for leadership in larger organisations.